Personal Services

Phase 1

The State has moved beyond Phase 1, but the description, health measures and participants for Phase 1 are included for reference purposes only.

Function Description:

  • Staff is furloughed and/or working from home (if possible)
  • Business is closed to the public

Public Health Measures:

  • Professionally clean and sanitize work site
  • Sanitize and individually package employee tools and equipment
  • Reconfigure workstations to include industry-appropriate sanitizers
  • Equip all workstations with sanitizer, basic PPE, and disinfectant wipes or solution as appropriate for employee or customer use
  • Post employee safety signage in common areas and restrooms
  • Provide disposable belongings bags or disposable linings for customer use
  • Implement new PPE as appropriate for all employees, according to their position
  • Common areas are closed for staff meetings and gathering
  • Establish policy to wipe down chairs between customers; provide clean and sanitized cape to each customer
  • Continue to follow State licensing procedures
  • Disinfect equipment and incoming deliveries and packages regularly
  • Schedule shipping and deliveries with limited interaction

Participants:

Employers / Employees

Phase 2 (Current Stage)

Function Description:

  • Staff is furloughed (Early Phase 2)
  • Business is closed to the public (Early Phase 2)
  • Staff returns to work with modified hours (Late Phase 2)
  • Business opens to the public with modified hours as needed to maintain social distancing and demand (Late Phase 2)

Public Health Measures:

  • Reconfigure business floorplan as needed to maintain social distancing and work demand in all areas (i.e., in between workstations, between reception and public entry point)
  • Implement appointment only or queue system with text alerts for public entry into the business
  • Limit waiting areas to minimal seating capacity
  • Post signage at exterior storefront to promote hygiene best practices and advise clients what to expect upon entry
  • Place signage in reception area with hygiene best practices
  • Minimize brochure stands and merchandising displays to discourage high touch contact points
  • Use Plexiglass or plastic barriers at workstations where possible
  • Require clients to wear basic PPE as appropriate for interaction with staff and the environment
  • Utilize disposable coverings on shared contact points where possible
  • Sanitize tools after each use and ensure individual wrapping after sanitization or sterilization
  • Place sanitizing and disinfectant cleaners at workstations and common areas for employees and clients
  • Close and/or limit access to common areas, amenities and self-service areas for employees and clients
  • Provide bottled water and disposable cups to clients instead of reusable cups, glasses, mugs or plates
  • Ensure employees have updated certifications.    

Participants:

•     Employers / Employees / Clients


Phase 3 (Future Stage)

Function Description:

  • Additional staff returns to work with modified schedules as needed to maintain social distancing and demand
  • Business opens to the public with additional hours as needed to maintain social distancing and demand
  • Walk-in patrons are accommodated as availability permits with appropriate measures in place

Public Health Measures:

  • Phase 2 measures remain in place

Participants:

  • Employers / Employees / Clients

Phase 4 (Future Stage)

Function Description:

  • Staff and scheduling are fully functional based on demand
  • Walk-in patrons fully resume
  • Common areas and common amenities are reopened with appropriate precautions

Public Health Measures:

  • Phase 3 measures in place, except
  • Remove partitions, but make available upon request
  • Discontinue requesting clients to wear PPE
  • Adopt enhanced safety, cleaning, and hygiene procedures and protocols
  • Discontinue use of some disposables, if common areas and reusable items are cleaned per procedures
  • Reopen common areas and amenities with capacity limits and cleaning per procedures
  • Post signage in common areas promoting hygiene and disinfection

Participants:

  • Employers / Employees / Customers