Office & Professional

Phase 1 (Previous Stage)

The State has moved beyond Phase 1, but the description, health measures and participants for Phase 1 are included for reference purposes only.

Function Description:

  • Essential staff works in office as needed and/or remotely where possible
  • Non-essential staff works remotely where possible
  • Office generally closed to the public, appointments may be available

Public Health Measures:

  • Prop doors open prior to appointment for hands-free entry
  • Post signage for customers outside of entry regarding what to expect inside the office area (i.e., wait in reception, complimentary hand sanitizer, social distance)
  • Post signage inside office area explaining where to wait
  • Remove displays that would encourage browsing/touching
  • Use floor markers (i.e., “x”) to indicate where guests should wait
  • Use Plexiglas barrier between front desk staff and visitors, at counters where needed
  • Place hand sanitizer, disinfectant wipes and aerosol disinfectants prominently to be used regularly by all; provide to staff if feasible
  • Mandate use of face coverings for employees and visitors
  • Implement daily cleaning protocols to disinfect high traffic touch points and workstations
  • Prohibit placement of food for sharing (doughnuts, cookies, candy, etc.)
  • Require employees to remove most personal items to allow for adequate cleaning and disinfection
  • Post safety signage for employees in all restrooms, meeting rooms, common areas and lobby
  • Implement safety measures for handling mail and packages
  • Provide disposable/give-away pens or disinfect between use
  • Encourage employee safety protocols as appropriate (temperature checks, handwashing, health questionnaires, etc.)
  • Provide areas for employee breaks and lunches that allows for social distancing
  • Set appropriate occupancy numbers for meeting rooms, breakrooms, offices, etc. to allow for social distancing

Participants:

  • Employers / Employees / Clients

Phase 2 (Current Stage)

Function Description:

  • Offices can reopen where telework is not an option (Early Phase 2).
  • Telecommute and flex work schedules encouraged in a way that meets walk-in client demands (Early Phase 2)

Public Health Measures:

  • All of Phase 1 measures, plus:
  • Manage capacity by social distancing and flex work arrangements
  • Require employees to wear face coverings for close contact; encourage and/or supply face coverings for clients
  • Implement line management if needed to maintain social distancing (both employees and clients)
  • Implement virtual queue system for walk-in clients with text alerts advising when they can enter
  • Require meetings be held virtually if possible
  • Limit/prohibit all but essential travel when possible

Participants:

  • Employers / Employees / Clients

Phase 3 (Future Stage)

Function Description:

  • Most employees return to work onsite to support increasing business activity
  • Office open for walk-in business, though appointments encouraged

Public Health Measures:

  • All of Phase 2 measures, plus:
  • Place signage to discourage loitering in common areas/remove seating or wipe down daily
  • Provide disposable dishes and other products when available
  • Host breaks offsite, outdoors or in an area that promotes social distancing
  • Conduct deep cleaning at the end of each business day

Participants:

  • Employers / Employees / Clients

Phase 4 (Future Stage)

Function Description:

  • All employees return to regular work schedules
  • Office opens for walk-in business

Public Health Measures: 

  • Post signage to advise clients of efforts to maintain a healthy workplace
  • Maintain minimal signage about hygiene practices in lobby and high traffic areas
  • Continue to provide hand sanitizer stations
  • Encourage contactless environment (i.e., hands free door opening)
  • Maintain ample supply of hand sanitizer and cleaning agents

Participants:

  • Employers / Employees

Phase 1 (Previous Stage)

The State has moved beyond Phase 1, but the description, health measures and participants for Phase 1 are included for reference purposes only.

Function Description:

  • Essential staff works in office as needed and/or remotely where possible
  • Non-essential staff works remotely where possible
  • Office generally closed to the public, appointments may be available

Public Health Measures:

  • Prop doors open prior to appointment for hands-free entry
  • Post signage for customers outside of entry regarding what to expect inside the office area (i.e., wait in reception, complimentary hand sanitizer, social distance)
  • Post signage inside office area explaining where to wait
  • Remove displays that would encourage browsing/touching
  • Use floor markers (i.e., “x”) to indicate where guests should wait
  • Use Plexiglas barrier between front desk staff and visitors, at counters where needed
  • Place hand sanitizer, disinfectant wipes and aerosol disinfectants prominently to be used regularly by all; provide to staff if feasible
  • Mandate use of face coverings for employees and visitors
  • Implement daily cleaning protocols to disinfect high traffic touch points and workstations
  • Prohibit placement of food for sharing (doughnuts, cookies, candy, etc.)
  • Require employees to remove most personal items to allow for adequate cleaning and disinfection
  • Post safety signage for employees in all restrooms, meeting rooms, common areas and lobby
  • Implement safety measures for handling mail and packages
  • Provide disposable/give-away pens or disinfect between use
  • Encourage employee safety protocols as appropriate (temperature checks, handwashing, health questionnaires, etc.)
  • Provide areas for employee breaks and lunches that allows for social distancing
  • Set appropriate occupancy numbers for meeting rooms, breakrooms, offices, etc. to allow for social distancing

Participants:

  • Employers / Employees / Clients

Phase 2 (Current Stage)

Function Description:

  • Offices can reopen where telework is not an option (Early Phase 2).
  • Telecommute and flex work schedules encouraged in a way that meets walk-in client demands (Early Phase 2)

Public Health Measures:

  • All of Phase 1 measures, plus:
  • Manage capacity by social distancing and flex work arrangements
  • Require employees to wear face coverings for close contact; encourage and/or supply face coverings for clients
  • Implement line management if needed to maintain social distancing (both employees and clients)
  • Implement virtual queue system for walk-in clients with text alerts advising when they can enter
  • Require meetings be held virtually if possible
  • Limit/prohibit all but essential travel when possible

Participants:

  • Employers / Employees / Clients


Phase 3 (Future Stage)

Function Description:

  • Most employees return to work onsite to support increasing business activity
  • Office open for walk-in business, though appointments encouraged

Public Health Measures:

  • All of Phase 2 measures, plus:
  • Place signage to discourage loitering in common areas/remove seating or wipe down daily
  • Provide disposable dishes and other products when available
  • Host breaks offsite, outdoors or in an area that promotes social distancing
  • Conduct deep cleaning at the end of each business day

Participants:

  • Employers / Employees / Clients

Phase 4 (Future Stage)

Function Description:

  • All employees return to regular work schedules
  • Office opens for walk-in business

Public Health Measures: 

  • Post signage to advise clients of efforts to maintain a healthy workplace
  • Maintain minimal signage about hygiene practices in lobby and high traffic areas
  • Continue to provide hand sanitizer stations
  • Encourage contactless environment (i.e., hands free door opening)
  • Maintain ample supply of hand sanitizer and cleaning agents

Participants:

  • Employers / Employees