Hotels

Phase 1

The State has moved beyond Phase 1, but the description, health measures and participants for Phase 1 are included for reference purposes only.

Function Description:

  • Lodging for essential workers, first responders, medical staff, vulnerable populations, self-quarantine guests

Public Health Measures:

  • Implement use of PPE and supplies
  • Deep clean contact surfaces in common areas; deep clean/sanitize common areas daily, apply brand standard cleaning protocols
  • Add sanitizing protocols to daily room cleaning; deep clean and sanitize between guests, leave vacant for a determined amount of time if possible
  • Remove items that are difficult to clean and sanitize in rooms and common areas
  • Implement social distancing
  • Remove furniture from lobbies and breakfast areas
  • Use night windows or Plexiglass for check-in and check-out
  • Close swimming pools, spas, gyms, and meeting spaces
  • Serve prepackaged breakfast items

Participants:

  • Local guests and essential workers

Phase 2 (Current Stage)

Function Description:

  • Lodging for essential workers, first responders, medical staff, vulnerable populations, self-quarantine guests
  • Reopen website booking channel (late phase 2)

Public Health Measures:

  • Implement PPE and supplies for areas that are designated for essential workers, first responders, medical staff, vulnerable populations, and self- quarantine guests
  • Deep clean contact surfaces in common areas; deep clean/sanitize common areas daily, apply brand standard cleaning protocols
  • Continue brand protocols and add sanitizing protocols to daily room cleaning; deep clean and sanitize between guests, leave vacant for a determined amount of time if possible
  • Facilitate social distancing by spaced placement of furniture in lobbies and breakfast areas, use of night windows or Plexiglass for check-in and check-out
  • Open swimming pools, spas, gyms, and meeting spaces for limited number of guests; institute strict chemical testing regimen particularly in warm weather
  • Offer prepackaged breakfast items if unable to promote social distancing in dining areas

Participants:

California and western state residents

Phase 3 (Future Stage)

Function Description:

  • Rehire employees, provide new protocol training, and prepare for full operation
  • Open more rooms for overnight guests
  • Reopen all booking channels
  • Reopen hotel spas and gyms with modified hours and capacity limits
  • Reopen hotel pools with modified hours, capacity limits, and amplified chemical testing regimen

Public Health Measures:

  • Maintain social distancing by spaced placement of furniture in lobbies and breakfast areas, use of night windows or Plexiglas for check in and check out
  • Increase capacity for swimming pools, spas, gyms, meeting spaces
  • Reopen breakfast/restaurant areas with social distancing in place
  • Implement employee temperature checks 

Participants:

  • Open to nationwide residents in accordance to state and federal guidelines for travel

Phase 4 (Future Stage)

Function Description:

  • Hotel fully operational
  • Fully staffed with trained employees
  • Open bookings for leisure, business, and meetings guests

Public Health Measures:

  • Comply with brands’ new cleaning protocols
  • Maintain social distancing
  • Provide and staff use of PPE if necessary
  • Apply new standards for meetings and events
  • Remove Plexiglass for check-in and check-out

Participants:

  • Open internationally in accordance to state and federal travel guidelines